Shipping policy

SHIPPING POLICY

Last Updated: January 27, 2024

Welcome to our Shipping Policy page. This document provides detailed information about our shipping practices to ensure clarity and transparency for all your purchases from our web store.

DELIVERY METHOD AND TIMELINES

We exclusively use USPS for all our shipments, ensuring a reliable and efficient delivery service. Select "Standard" shipping for USPS Priority Mail. For orders within the USA, USPS Priority Mail typically delivers within 1 to 3 business days, depending on your location. We pride ourselves on efficiency and aim to ship every non-back-ordered book on the same day we receive the order, or within 3 business days at the latest.

BACK-ORDERED ITEMS

In cases where an item is back-ordered due to high demand or inventory shortages, it could take up to 8 weeks for us to replenish our stock from the printer. We understand that delays can be frustrating and we commit to keeping you informed about the status of your order. Rest assured, we will make every effort to expedite the process and get your books to you as soon as possible.

TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a confirmation email with a USPS tracking number. This allows you to monitor the progress of your shipment and estimate the delivery date. In the event that the tracking information shows your order as "Delivered" but you have not received it, we recommend contacting your local USPS office for assistance. Please understand that while we strive to ensure timely delivery, we are not responsible for delays or issues that occur after the package is in the care of USPS.

UNDELIVERABLE ORDERS

If an order is 'Refused' or 'Returned to Sender' due to incorrect address information or other delivery issues, it will be processed as a return. These orders are eligible for a refund for the cost of the goods, but please note that shipping costs are not refundable. To avoid such situations, we encourage our customers to double-check their shipping information for accuracy when placing an order.

CHANGES AND UPDATES

Please be aware that our shipping policy is subject to change without notice. We recommend reviewing this policy periodically for any updates. Should you have any inquiries or require further information regarding our shipping practices, please do not hesitate to contact us at studyofmemesbook@proton.me.